CUSTOMER CARE

SHIPPING

We will prepare and ship your order as soon as practicable.

PREPARATION & DISPATCH

Preparation times may vary depending on product availability and order volume.

For pre-order items, please refer to the estimated dispatch timing shown on the relevant product page.

DELAYS & UPDATES

If there is a delay in preparing or shipping your order, we will notify you before shipment. Where available, we will also provide an updated dispatch estimate.

DELIVERY

Delivery times after dispatch vary depending on your destination and the shipping service.

ORDER ENQUIRIES

For questions about shipping or the status of your order, email info@earthling3.com. Please include your order number when enquiring about an existing order.